sábado, 29 de noviembre de 2014

SALUDOS

Hola a todos, soy Néstor el nuevo desarrollador de contenidos y blogger que va a hablaros de CRM y de sus técnicas desde la humildad y la prudencia haciendo acopio y gala de asimilada sabiduría

domingo, 27 de abril de 2014

CRM software

CRM es un software para la gestión integral de la empresa. Con el puedes llevar la gestión de la empresa con proveedores, clientes, comerciales asignando tareas a todos y ver la evolución de ellas. Este crm software o crm web ya que al estar en la nube puedes acceder desde cualquier lugar del mundo. Es una de las grandes ventajas ya que al poder acceder desde cualquier ordenador o tablet o móvil puedes como quien dice llevar la empresa en el bolsillo. Para que pruebes todas sus ventajas la empresa que desarrolla este software crm te deja usarlo gratis durante un mes. Así comprobaras en directo como funciona, que fácil de utilizar, por supuesto que la empresa da soporte a todos sus clientes y les forma con clases presenciales si es necesario buscando siempre la satisfacción del cliente. Son muchas las empresas que ya están trabajando con él. No esperes mas y descarga durante un mes gratis
este software que puedes encontrar también en idioma ingles para EEUU y en Francés. Por lo que traduzco este post con sus respectivos enlaces a los diferentes idiomas en los que esta desarrollado para mayor visibilidad del este estupendo producto que ha desarrollado la empresa NDS de Valladolid y que tantas satisfacción esta dando a las empresas que lo usan. Puedes descargar diferentes versiones del CRM en la web de la empresa aqui Descargar CRM y probarlo gratis durante un mes ya que el objetivo es que lo pruebes y ya no dejes de usarlo.
Os pongo las características de este CRM en sus respectivos idiomas que hemos cogido de la propia Web.
 
CRM software is a comprehensive enterprise management . You can take the management of the company with suppliers, customers, business assigning tasks to everyone and see the evolution of them. This web crm crm software or because the cloud can be accessed from anywhere in the world . One of the great advantages because the power to access from any computer or mobile tablet or as they say can lead the company in the pocket. So you can try all the benefits the company developing this crm software lets you use it free for one month. So live check how it works , how easy to use, of course that the company supports all of its customers and trains them to face classes if necessary always looking for customer satisfaction . There are many companies that are working with him. Wait no more and download free for a month
this software you can also find in English language for U.S. and French . As I translate this post with their links to the different languages ​​that was developed for greater visibility of this great product that the company has developed NDS Valladolid and many satisfaction is given to companies that use it. You can download different versions of CRM in the company website CRM here and try it free for a month since the goal is try and not let you use it.
I put the features of this CRM in their respective languages ​​that we have taken from the Web itself.
"Why nds CRM
Much cheaper price than the competition at the same technical level.
The cost of a license year can save on fuel costs in a few months
We controlthe goodwill of the company, the wisdom of our commercial business is saved.
We check to spend on each client and when we invoice. We know that customer is truly good.
Saved a lot of time searching for emails related to our customer, all are associated with the same."

CRM Software est une gestion globale de l'entreprise . Vous pouvez prendre la direction de l'entreprise avec les fournisseurs , les clients , les tâches d'affaires attribuer à tout le monde et voir l'évolution d'eux. Ce logiciel de CRM Web de CRM ou parce que le nuage peut être accessible de n'importe où dans le monde . Un des grands avantages parce que le pouvoir d'accéder à partir de n'importe quel ordinateur ou tablette mobile ou comme ils disent peut conduire l'entreprise dans la poche . Ainsi, vous pouvez essayer tous les avantages de la société de développement de ce logiciel crm vous permet d'utiliser gratuitement pendant un mois. Ainsi vivent vérifier comment il fonctionne, comment facile à utiliser , bien sûr que l'entreprise prend en charge l'ensemble de ses clients et les forme pour faire face à des classes si nécessaire toujours à la recherche de la satisfaction du client . Il ya beaucoup de compagnies qui travaillent avec lui . N'attendez plus et téléchargez gratuitement pendant un mois
ce logiciel, vous pouvez également trouver dans la langue anglaise pour les États-Unis et en français . Comme je traduis ce poste avec leurs liens vers les différentes langues qui a été développé pour une plus grande visibilité de cet excellent produit que la société a développé NDS Valladolid et beaucoup de satisfaction est accordée aux sociétés qui l'utilisent. Vous pouvez télécharger les différentes versions de CRM dans le site Web de la société
CRM ici et l'essayer gratuitement pendant un mois puisque le but est d'essayer et ne pas laisser l'utiliser.
"Je mets les caractéristiques de ce CRM dans leurs langues respectives que nous avons prises à partir du Web lui-même.
NDS CRM est une solution de technologie Web, qui vous permet de gérer les performances de votre entreprise en optimisant votre temps et de dépense d'entreprise. Il vous aide à gérer votre emploi du temps et des activités, avoir cette information instantanément."
 

lunes, 31 de marzo de 2014

CRM & ONG

CRM & ONG

We already know the many benefits of CRM software. This is a software that manages the flow of information and activity that develops between a company and its various customers. It is a very effective system to manage more systematically all the information and organize it in a way such that their use is optimal. But not only used in business...
A good example of the proper functioning of this software outside the purely professional level is the project with the collaboration of Geanet and NGOs No Te Quedes al Margen (NTQM), sources with Europa Press. Geanet, a Madrid-based software development company is committed to implementing project management tools to optimize the work of the organization of Nicaragua. It is in this country where NTQM focuses its efforts in the field of education and building infrastructure to improve the quality of life of the Latin American country's poorest rural areas.
Would highlight the following tools for development in this country a system of enterprise resource planning (ERP) software for managing customer relationships (CRM), and platform cloud services (Project), developed by Geanet to facilitate NTQM NGO activity and optimize the use of resources and results.
The Vice President of the NGO has expressed his gratitude to the media because it believes that through this management tool CRM and the other two tools, the process of systematization of information will be easier and concise. The CRM can be very useful for volunteers to focus on the essentials of the projects; excite people to projects, seek funding and apply them in the environments in which they work.
He has said: "In NTQM we are all volunteers are looking for space in our spare time to work on projects Therefore, the value of this tool for us is incalculable".

viernes, 27 de diciembre de 2013

CRM

CRM


We can understand the CRM in different ways: the classical CRM and Social CRM.

CRM as a management model

According to Peppers and Rogers, "a company that goes out to your customers is a company that uses the information to gain a competitive advantage and achieve growth and profitability. In its most general form, CRM can be considered a set of practices designed simply to put a company in a much closer contact with their customers. Thus, learn more about each, with the broader goal of everyone to be more valuable by increasing the value of the company"

We found three modules in CRM:

• Sales Module: focuses on the sales department, especially in managing and implementing the pre- sale process.

• Service module: manages service orders, service contracts, service management Planning, etc.

• Module Marketing: focuses on the functions related to the short-term implementation of the activities related to long-term trading within a company.

Main objectives of the CRM:

• Find, attract and win new customers.

• Retaining existing customers of a company.

• Attracting former clients.

• Reduce costs of marketing and customer service.

lunes, 23 de diciembre de 2013

Social CRM

Social CRM


It can be considered that the CRM is a business strategy on the management of customer relationships. All this through the use of this software that controls, organizes and monitors all data from this company-client/consumer relationship. This leads to depersonalization in dealing with customers and the brand.
Instead, thanks to Social CRM companies have the opportunity to establish another relationship with clients in this age of social networks. There, clients express their opinions that pass them on like wildfire and can form groups of key influence. And it differs from CRM and Social CRM that provides the possibility of exchanges and conversation with customers, while still depersonalized as it is not face to face but virtually close.
Also by monitoring all updated information from the log of the activity data, the company has in its hand large amounts of interesting and useful information and, as you know, information is power. There comes a feedback because when they are provided with information and support new proposals are notified (all encouraged a system of rewards that encourage continue gathering information and sharing new data). Companies can get plenty of information about their customers through social media tools like Facebook and Twitter as well as content on their tastes and preferences. TheSocial CRM content production becomes more personalized and relevant, strengthening the relationship with the costumer.

Welcome to CRM Software Customers

You are very welcome to our blog ‘CRM Software Customer’ where we will write about this software which manages the relations between an Enterprise and its customers. This new technology increases the usability and efficiency of the management of all the information about our customers. Here, we will show you the latest news, formats and versions of the software CRM.